Privacy Policy

At AI Chatbot India, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and AI chatbot services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business details when you sign up or contact us.

• Business Data: Any company-specific content you provide (e.g., documents, product catalogs, URLs) for training the AI chatbot.

• Usage Data: Interaction logs, chat histories (anonymized), and analytics to help improve the service.

• Technical Data: Browser type, IP address, and device information for security and diagnostics.

2. How We Use Your Information

• To create and train AI chatbots using the data you provide.

• To improve chatbot performance and provide customer support.

• To send service-related updates or important notifications.

• For internal analytics and optimization of our platform.

3. Data Security

We take data protection seriously. All customer data:

• Is encrypted during storage and transmission.

• Is accessible only to authorized personnel.

• Will never be shared or sold to third parties.

You can update or delete your business data anytime via your customer portal.

4. Data Ownership

You retain full ownership of the data you provide for training the chatbot. We do not claim any rights to your business content.

5. Chatbot Conversations

• Conversation data may be used for performance monitoring and analytics.

• We may anonymize and aggregate usage data to improve our service quality.

• You can request deletion of chat logs related to your account at any time.

6. Cookies & Tracking

Our website may use cookies to:

• Improve site functionality and performance.

• Understand user behavior for better UX.

You can choose to disable cookies through your browser settings.

7. Third-Party Services

If you use WhatsApp integration or third-party APIs, data shared via those platforms is subject to their respective privacy policies. We are not responsible for how third-party platforms handle your data.

8. Data Retention

We retain your data only as long as needed for service delivery, compliance, and support. You may request data deletion at any time.

9. Your Rights

You have the right to:

• Access your data

• Request corrections

• Request deletion

• Withdraw consent for non-essential processing

10. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns regarding your privacy or this policy, contact us at:
Email: info@aichatbotindia.com